Maintenance and support is an integrated part of any application which is developed. It happens more than often that application while being created either misses out on certain solutions or solutions are left out just to check the best possible implementation. This allows the application to have a larger growth curve and hit the maturity stage that much late.
When an application is released for general usage it becomes essential that it is well supported and maintained. A well maintained app always has a high probability of getting more success since each aspect of the application is properly planned and executed.
It is always important to have a provider who is capable and interested and helps with the application support since it is going to be very crucial.
At Zion clouds we support and maintain an already created application. Our service scope allows us to manage the application with seamless performance which allows the application owners to spend more time and energy for their business operation.
We provide a 360 degree application support services. We ensure that all our team members have technical and processes have the know-how of the application.
The teams are extremely structured and follow the benchmark SOP for Application support.
The scope of Application support has following components
The support services are provided and structured as per the nature of support. We are capable of providing technical solution for complex problems. We are also capable providing business solutions with the help of external Subject Matter Experts.
The management of the application requires an in-depth technical knowledge and even more ownership of the application. With our Lean teams in place Application Management becomes that much easier and structured.
Besides the usual Application support and management, the team has capabilities of maintaining various maintenance checks, incident reports, check point reports, change logs, API versioning and so on.
We have teams which are capable of provide Support and Maintenance with following scope
We have teams who can manage various applications of different size. We believe in having lean teams so that there are very less individual dependencies and the application is managed more effectively.
We have the technical and business understanding which allows for better results for Application maintenance. We can manage anything and everything related to Application right from the technology to hosting the application.
We also have the required server infrastructure which will help in getting all solutions in one place.